Last Updated on November 29, 2022

InMotion Hosting Review (2024)

  • Independent
  • Impressive hardware
  • Fast response times

Web hosting allows individuals or businesses to maintain an online presence. Every site needs web hosting to make it visible to the public. The hosting company provides servers that run without interruption so users can access the site around the clock, and they usually provide certain cybersecurity protections to keep the site and information safe. There are dozens of web hosts out there, but to help you find hosting packages that fit your needs, we’ll explore one company in particular: InMotion.


  • SSD storage included on all plans
  • Managed hosting plans
  • Free SSL certificate
  • Free, no-downtime website migrations
  • Free automatic daily backups
  • 90-day money-back guarantee
  • Top-rated support staff


  • Delayed account setup (manual verification)
  • Account activation isn’t automatic
  • No support for Windows-based servers.
  • No free backup
  • Unlimited storage isn’t available on all plans
  • Unlimited emails aren’t available in the cheapest shared hosting plans

For users that are searching for a premium hosting provider that provides plenty of bandwidth, is easy to use, and may have a couple of websites on an account, InMotion offers a great combination of tech-savvy features and affordable pricing. is ideal for small businesses, and users can expect excellent speed, uptime, performance, and technical features.

InMotion is one of the few stable hosting companies that are independent of the largest in the industry but is able to offer the same amount of comparable resources for organizations, businesses, and long-term projects. 

The company is well-regarded for using some of the most impressive hardware in the business and powering its servers with Solid State Drives (SSDs), which are up to 20 times faster than standard spinning drives. 

InMotion’s fast response times are among the top-rated in the industry based on data received from several locations around the world. Other benefits to InMotion hosting plans include:


  • SSD storage included on all plans
  • BoldGrid web design builder
  • Innovative speed technologies
  • Managed hosting plans
  • Free SSL certificate
  • Free, no-downtime website migrations
  • Free automatic daily backups
  • 90-day money-back guarantee
  • Top-rated support staff


There can be some confusion when signing up for one of InMotion’s starter plans, and there have been reports of the company charging for expert support on lower-tiered plans. Other notable disadvantages include:

  • Delayed account setup (manual verification)
  • Account activation isn’t automatic
  • No support for Windows-based servers.
  • No free backup
  • Unlimited storage isn’t available on all plans
  • Unlimited emails aren’t available in the cheapest shared hosting plans

InMotion is also missing some notable advanced features like server-side caching systems or staging areas. Additionally, new users must sign up for an entire year for a discount that isn’t available until after a 2-year lock-in deal is signed.

When a user opens an InMotion hosting account, they have the option to register several free domain names, including the following extensions: .com, .biz, .net, .info, .org, and .us at a cost of $15.99 annually, a more affordable rate than most direct competitors.


InMotion’s managed WordPress website hosting platform is managed by experts and includes technical expertise, automatic updates, data backups, 24/7 U.S.-based support, and more.

Plugins allow users to secure, restore, and move websites with ease. It is also faster to create online galleries and edit images specifically for pages directly on the website. An SEO plugin makes it easy to improve a user’s search engine rankings.

Website builder

The BoldGrid Builder is powerful and easy to use to create a professional-looking WordPress site that requires no coding knowledge. It provides a range of options under the free version and is easy to customize. The premium version is affordably priced and offers an exceptional level of features. 

With InMotion, users have the option to customize their website content and have it built to specifications.

Reseller plans available 

InMotion also provides reseller hosting programs that enable users to sell their own hosting accounts to clients, plus enterprise hosting solutions for larger projects.

Supports many different content management systems

InMotion gives users the ability to use a variety of content management systems. One of the most popular is WordPress, but InMotion supports Joomla, PrestaShop, Drupal, Magento, and WooCommerce.

Composed of individual accounts on a Linux server, shared hosting is able to run WordPress or any application on a LAMP Stack, functioning as a reliable, cost-effective way to run websites.

The WordPress plans use a different architecture and are managed actively, with several available depending on users’ needs.

VPS hosting

InMotion offers several VPS plans that come with managed or unmanaged options; an excellent way to obtain a specific allocation of server resources without leasing an entire server. Users have complete control over a set amount of resources.

Dedicated hosting

There are a range of dedicated server options available through InMotion, which offers a cost-effective way to host a large site that has predictable traffic. It depends on a user’s resources and expertise, but it is possible to lease an entire server and get 24/7 business hosting and service.

Reseller hosting

With reseller hosting, a user can essentially start a hosting company without all of the unnecessary stress typically involved. InMotion has its own range of reseller hosting products that act as a great way for agencies to receive recurring revenue and extra value for clients through a dedicated server that provides 3rd party billing and enabled management.

Private cloud

InMotion’s Private Cloud and IT solutions make it possible for businesses and organizations that need cloud hosting without the costs associated with setting up their own system.

InMotion focuses on providing exceptional performance and reliability for its users, making it one of the more popular hosting services for small to midsize businesses. The web hosting provider offers great load times and an uptime guarantee of 99.99%; a rate that keeps visitors satisfied and helps increase conversion rates. 

InMotion provides peak security for a user’s files, emails, and databases, using the latest technology to keep data secure. The company has enacted several safeguards depending on the hosting plan used, including Sucuri Security Plugin to scan for malware and other possible security risks. Users can elect to subscribe to McAfee for spam and virus protection for a nominal monthly fee as well. 

InMotion offers an SSL certificate for one year, with other security features including IP Deny Manager, Hotlink protection, and password-protected directories. 

Each dedicated server also comes with an advanced policy firewall to eliminate the threat of common hacking attacks.

InMotion comes at a slightly higher price point than some hosting companies, offering a range of hosting services from VPS and dedicated servers, to cloud and WordPress hosting. 

InMotion has an excellent balance between affordable pricing and high-quality products with a lot of features available. They include the following:

  • Free brand-name Comodo SSL certificate
  • Fully integrated into the control panel (cPanel), making https far more accessible
  • Free domain registration and transfer for business web hosting plans
  • Google Ads credits
  • Free site transfer
  • Google Apps integration
  • One of the best web builders, BoldGrid 

Other included features are unlimited bandwidth, (almost) unlimited disk space on an SSD drive, data backups, and high limits on MySQL databases.

Shared hosting plans will be the cheapest since you’ll share the server and its resources with other sites. Dedicated server plans are the most expensive because your site has its own server. 

This web hosting company offers three shared web hosting plans that can be purchased either yearly or biannually: Launch Plan, Power Plan, and Pro Plan. 

  • The Launch Plan is the best option for users that need at least two websites and no more than 10 email accounts. Their lower performance means it is better suited for smaller projects. 
  • The Power Plan comes with twice as many resources as the Launch plan, making it a better fit for larger projects. It offers up to 50 email accounts, six websites, and 50 databases.
  • The Pro Plan has 4x more resources than the basic plan, with access to priority support, and the websites and email accounts aren’t limited.

Professional projects require some type of backup feature integrated, and InMotion offers this as an add-on starting at $2 a month, so it must be factored into the final price.

Anyone with a website will require assistance at some point, so it’s important to research a company’s tech support.  

InMotion provides technical experts via phone and email, plus live chat agents that are available through the website for pressing concerns. Users that subscribe to InMotion’s higher-tiered plans get access to expert support teams.

InMotion also provides a fast and efficient onboarding process for new subscribers, complete with a useful email sequence and customized support articles and tutorials that proactively address potential support issues. 

Expect support tickets and phone calls to be replied to quickly. InMotion hosting reviews say the staff gets to the root of the problem quickly and provides easy-to-understand solutions.

All WordPress hosting plans, reseller plans, and VPS products feature a 90-day money-back guarantee, one of the longest in the industry. Unlike other web hosting services, InMotion will refund a purchase for users that pre-paid for a full year.

How scalable are InMotion website services?

There are three hosting plans with InMotion that offer plenty of options for growth. This includes VPS and dedicated servers that offer ways to grow once you outgrow a shared plan. The plans InMotion offers are great in step-up pricing for growing businesses.

Does InMotion have its own servers?

InMotion operates its private servers and has full control over them. Management includes a team of system administrators that monitors InMotion systems 24/7 every day of the year. That includes security as well as technical administration to ensure uptime stays above industry standards.

Does InMotion have a money-back guarantee?

Yes, those who aren’t satisfied and wish to cancel InMotion services and use six-month billing terms or longer have a 90-day money-back guarantee. Those billed monthly and those with dedicated server plans have a 30-day money-back guarantee. Other restrictions may apply, depending on the plan.

Will I need to pay an additional set-up fee again if I decide to upgrade?

No, sign-up fees are one-time fees. Additionally, set-up fees are waived on those who sign up for the entire year. Be sure to ask for this to make sure you get them waived.

What is your online control panel?

InMotion shared and managed hosting services have the cPanel control panel, which is standard for the industry. The cPanel is considered one of the easiest interfaces to use, even for beginners. It also has Bare Metal and Cloud hosting services with no control panels included.

Will InMotion back up my website?

InMotion doesn’t offer any free backups of your websites. However, there are several ways to ensure your websites are backed up automatically. Backup Manager costs just $2 a month and is available for most hosting services. It allows you to automate your backups to 10 GB backup storage Other options include scheduled and live server snapshots of some VPS hosting services. There are other options for various types of hosting types but all come at an additional cost.