Last Updated on November 29, 2022

Web.com Review (2024)

  • Domain included
  • Easy drag-and-drop
  • Professional templates

Web.com started its run as a web hosting company. However, they put more emphasis and effort into creating website-building features that are effortless to use, especially if you want to build a website, blog, or online store. 

This website builder is known for its simplicity. The basic editor is beginner-friendly and easy to use, but there are some frustrations too. Users say the interface can be a bit buggy and there’s no free trial to test the platform either. 

However, Web.com has more redeeming qualities and unique features that we will talk about in this in-depth review. 

Pros:

  • Can create a site almost instantly
  • 24/7 phone customer support
  • Free custom domain name
  • Excellent uptime

Cons:

  • The templates can be too basic
  • Messy user interface
  • No free plan or free trial
  • Plans are expensive

Web.com is ideal for entrepreneurs who want their business to go online fast. You can go live in a matter of minutes with no fuss.  

Web.com is a web hosting company with a focus on webpage building. 

Some of the most common Web.com users are freelancers who build websites for small business clients or who need their own website.

Web.com gives you the tools you need to get a site up and running quickly, so for those who simply want an online presence or a basic blog, this site will do the trick. 

If you’re looking for a more complex site or an online store, Web.com isn’t the right choice for you.

Web.com does have some features that users rave about. The entire builder is fairly simple and easy-to-understand functionality, but it’s limited in what it can do. Aside from the user-friendly nature of the builder, Wen.com also has these helpful features: 

Drag and drop website builder

The drag and drop builder may have a slight learning curve at first, which can be frustrating, but it gets a lot easier once you get the hang of it. 

The website design does not focus on aesthetics, but instead, it focuses more on the website’s functionality, which many potential customers find more enticing, especially if they are visiting for the content and for the products. 

Despite some frustrations, the drag and drop feature is very flexible and mobile-friendly. You can customize the layouts depending on the industry you are in to generate more leads based on what you are selling for more targeted marketing. 

Pre-designed content blocks

One of the most challenging things about designing a website is formatting the website based on your business needs. Many web page builders offer adding blocks and widgets, and it might be easy to drag and drop the elements to your page, but Web.com makes it easier to format the blocks and put them in the right accessible places for your site visitors. 

With its content blocks, you can add photos, videos, galleries, logos, promotional banners, sales copy text, and a lot more. Anything content that can make your business more interesting is available for you to use with Web.com’s pre-designed content blocks. 

Social media

Social media has become an essential factor for businesses to grow their following. It allows businesses to build a community of followers that discuss the products, give tips, and more, And that is the reason why Web.com created a feature that enables small businesses to embed social media feeds and customer social sharing features on the web page itself. 

Your visitors can instantly connect to your social media accounts to highlight your brand in more channels. 

Forms and maps

One of the most vital factors for potential customers is the ability to contact you and your business. Web.com features forms and maps so that customers can contact you and locate your business. You can add contact forms, add fields, and control validation. You can also embed Google map placements that allow customers to pinpoint your business in case they want to drop by. 

The forms and map functions build a bridge for your business, allowing potential customers to reach out with just a click of a mouse. The ability to customize the forms is an excellent feature that can make any small business stand out. 

Built-in web hosting

One of the best things about web page builders is the built-in web hosting. Not only will it save you money, but it can also save you time when editing your business website and configuring the settings in one dashboard. 

Analytics

Analytics is a significant part of the business-growing process. Having a way to analyze the traffic based on your strongest content will enable you to create better marketing strategies. The analytics that Web.com provides are easy to understand, making it one of their most helpful user tools. 

You can oversee the web traffic in real-time and add Google Analytics, thanks to their smooth integration with the page-building software.  

Professional email

One of the things that can make any small business look more credible is having a custom business email. Having this email is an excellent way to create trust for your customers. The email will match your custom domain, making your company appear larger than it really is. Having a custom email might be part of its larger plans, but it is worth the price, especially if you get a higher chance of making business with potential customers. 

E-commerce features

Web.com does offer e-commerce features like online store templates, inventory and stock controls, physical and digital product sales, and a built-in shopping cart. These features make it easy to curate products on the pages of your website, as well as make it easier for customers to browse, add products to the cart, and checkout without making much of a fuss. 

While the e-commerce tools are suitable, creating an online business through Web.com can be a challenge. Other builders have more options and functionality.

With all of your data stored in cloud-based servers, security is an important factor to look at when choosing a web hosting and web page builder. 

Free SSL certificate

Your website will come with a free SSL certificate, making your website more trustworthy. Website visitors can get turned off by unsecure pages, but with an SSL certificate, there is a higher chance of making more sales because new visitors will trust you more. 

Backups

Messing up your site is common when you are building your webpage, and because of that, it is essential to get your site backed up. Luckily, Web.com will back up your data so you can rest assured that you can get everything back to normal when something goes wrong.  

Web.com’s pricing plans are very straightforward, here are their pricing plans and inclusions:

  • Essential Hosting for $5.95 per month: This plan is built for a small biz that wants the most basic inclusions, such as 300GB of disk space, unlimited data transfers, 25 FTP accounts, 100 multi-user email inboxes, and a free custom domain through Register.com.
  • Professional Hosting for $7.95 per month: This plan includes 500GB of disk space, 50 FTP accounts, and 500 multi-user mailboxes, and the same one-year free domain registration. 
  • Premium Hosting for $9.95 per month: This plan is for small to medium businesses that need to handle higher traffic and sell more products. It includes unlimited disk space, unlimited data transfers, and 1000 multi-user email boxes. 

Web.com has excellent technical support through its contact center. You can expect them to answer your queries knowledgeable and help you with the issues you are experiencing. Unlike other web page builders, you can expect to get the right information quickly without waiting for too long. 

Is Web.com for the non-tech-savvy?

The web page builder is quite easy to use, but you do need a little bit of tech knowledge to maximize the utility of this software.

How long does it take to build a website using Web.com?

If you create the most basic website, you can easily input information, choose templates, and display products in a matter of minutes. If you are good with learning new tech quickly, it would be easy for you to create a web presence and go live in a matter of 10 minutes.

How do users feel about Web.com?

There’s a fair share of users who aren’t thrilled with Web.com’s builder. Reviews mention a platform with limited abilities and technical troubles, like websites no longer showing images. As always, we encourage you to do research, compare your options, and carefully select a builder that’s best for you.

Does Web.com offer website building services?

Yes. The brand is willing to build your site for you. The company can build a site with SEO (search engine optimization) content for $750, according to the site’s homepage. So, if you try the do-it-yourself route and it doesn’t work or you just don’t have time to create a site, there is another option.  

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