Last Updated on Oct 22, 2021

Domain.com Review – 2021

  • Good domain search tools
  • Advanced domain management tools
  • Experienced customer support reps

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Domain.com is a proven leader in domain name management. It has grown since its establishment in 1998 to offer both web hosting options and new technology to those wanting profitable websites. Domain.com is one of the largest web hosting and domain registrar companies. It provides services globally to more than 1.2 million websites.

Domain.com has a suite of management tools to handle all registrations and renewals. It can also help you manage a free domain name, review the portfolio, and maintain security. It also has tools to delete any unused and unnecessary domain names.

Pros:

  • Easy setup
  • Access to premium domains
  • Affordable pricing
  • Good domain search tools
  • Advanced domain management tools
  • Good security and domain privacy
  • Experienced customer support reps

Cons:

  • No uptime guarantee
  • No monthly subscriptions
  • Private information becomes public unless you pay extra

Domain.com is best for small businesses that have multiple websites all over the world and need things like top-level domain name extensions (TLDs) or country code top-level domains (ccTLDs). Those who need solid services like web design, online marketing, and VPS hosting will love Domain.com. 

It is also well-suited for those with web stores. It isn’t complicated so it’s a good choice for someone looking to build a business as this web hosting service is known for service quality and simplicity.

There are many services offered by Domain.com. Some are free with packages while others are premium services. Some of those include:

Google Workspace and Microsoft 365

This is an extra service but comes affordably. It gives website owners a custom business email that matches the domain name. There are other tools included to communicate and collaborate with your team. 

The website builder comes free with any package. It can get a business website launched in just a few, quick steps. It uses AI within the builder to help you choose layouts, pictures, and even content. You won’t have to scroll for templates either. The builder helps you with site optimization for both mobile and desktop. You can edit at any time and there is live tech support there if you need it. 

There are always options to go for an upgrade, add pages or turn it into something different like an e-commerce site.

The basic website builder has a lot of features included like blog support, lead capture forms, e-commerce tools, Facebook integration, and thousands of images you can use for free. 

Storage and bandwidth are unlimited 

Business plans have analytics, unlimited pages, phone support, and a save history feature that allows you to recover your site from a previous date. 

The e-commerce plan has a lot of functional features like an online store, inventory and order management, digital products, coupons, payments, and integrated shipping. You also get priority support for customer service which is a “skip the line” system putting you at the top of the queue. 

Additional design and marketing services

Professional Web design is offered by Domain.com for those who simply aren’t comfortable building their site. This is an add-on service.

Digital marketing services have a set of optional marketing services you can buy to make sure your site gets noticed. This includes SEO (Search Engine Optimization) and local SEO campaigns, content creation, and monthly consults with a marketing professional. These are good options for those who either don’t have the time or knowledge to do their marketing. 

Security

SiteLock Security comes with all hosting plans. That includes a free SSL certificate. These web hosting plans work with Comodo to have better certifications that you can install to make sure it works with your website.

Domain.com has two types of web hosting types, but there are choices within each category. 

WordPress hosting

WordPress is a popular site builder and there are specialized plans that fit most small to midsize website users, whether they are for personal blogs or a business. They also work well for a medium-sized e-commerce store.

The three plans under the WordPress hosting plans are:

  1. Basic
  2. Deluxe
  3. Ultra

The primary differences in the three choices are the number of websites, the number of databases, and the number of FTP logins. For instance, with the basic plan, you can have one website while unlimited sites are offered with the other plans. The basic plan offers 10 databases while the Deluxe offers 25 and the Ultra has unlimited databases. 

It is similar regarding the FTP logins. The basic plan has five while the Deluxe plan has 25 and the Ultra has unlimited.

Another feature offered with WordPress plans is WP LIve. This is a monthly service that helps website owners fix all their issues from advice to tweaks to customization.

Shared hosting

Beyond the WordPress plans, Domain.com offers shared hosting plans. This means you are sharing your virtual space with other users. This is similar to an old-fashioned party line on a telephone. 

With Domain.com’s shared hosting plan, you get:

  • Email hosting with anti-spam and anti-virus components
  • Unlimited disk space
  • Scalable bandwidth
  • One-click installation of content management apps
  • Analytics
  • FTP, MySQL, PHP5, and Perl-Python

Email hosting

Get your email setup through Domain.com too. Whether you use Google or Microsoft, both transitions are easy to manage. 

It does incredibly well in testing speeds, providing some of the best results in the market. It also has a quick and helpful chat support team and some of the most reliable features of any e-commerce plan out there.

While it doesn’t guarantee uptime, Domain.com meets industry standards with 99.9 percent uptime.

Test run over a week, amounting to more than 2,000 samples showed excellent results. That was a nice surprise for the basic shared hosting package with a response time averaging 215 ms. 

Consistency was great with a range of 189-362 ms.

All of Domain.com’s hosting plans have free security features, which is one of its strong assets. Along with the SSL certificate, you get a directory that is password protected. 

The SSL certificate is crucial for anyone doing online transactions or interactions as it can keep everything private. That boosts customer’s confidence in your business.

The basic plan starts at $3.75 per month for one to three-year plans and renews at $4.99 monthly. There is no discount for longer subscriptions and there are no monthly billing options. You’ll pay a set price for the first year. 

The Deluxe plan starts at $6.75 monthly on the one to three-year plans and it renews at $8.95 a month. The high-tier Ultra plan starts at $13.75 a month for one to three-year plans and remains that after renewal because there is no introductory price on that plan. 

None of the plans come with a monthly payment plan, so you must pay for the entire plan when you choose either a one-year, two-year, or three-year plan.

Domain.com has a lot of extra costs. Below are a few of the additional expenses:

  • ICANN fee: 18 cents a year
  • WHOIS privacy: $8.99 a year
  • SiteLock security: Starting at $1.99 and going to $24.99 a month. 

There are also some additional costs for your credit card, including email hosting through Microsoft 365 or Google Workspace, certain website building tools, and premium SSL certificates. Some of those extra are included in certain packages so be sure to ask specific questions about the package you are considering. 

Those critical of Domain.com have issues stemming from extra costs they found out about after they signed onto the web hosting service.

Customer support is one of the outstanding features of Domain.com. It has live chat support available 24/7 every day, all year. It is super easy to connect with an agent through chat. Questions are typically answered within 30 seconds and it was answered by a real agent, not AI. 

The knowledge base has several categories and most topics can be found through a simple search, making it easy to find the answers you are looking for before going onto chat.

Does Domain.com offer more services than providing domain names?

While providing domain name services is part of what it offers, the company offers much more including web hosting, SSL certificates, marketing services, and web design. Domain services include free items like URL and email forwarding, total DNS management, and transfer lock.

How does Domain.com rate in website building?

It is a good option for those using WordPress or shared hosting but isn’t as scalable as other similar services. There isn’t a lot of room to expand into higher web hosting tiers.

What do I do to correct errors in my account?

You can correct any errors in your account easily by logging into the edit account information panel through your account settings. Then, just add the correct information and save it. The prompts will help you in the process.

What happens if I don’t renew my domain?

You will get a reminder about a month before your domain expires and another five days after it expires. Your domain can be deactivated as soon as one day after expiration. It will be placed on a parking page and your domain services may no longer function. Your domain may be purchased by a third party as soon as 30 days after expiration.

Do I have to auto-renew my services?

Auto-renew is automatically set on a designated credit card for all new domain registrations unless the customer specifies otherwise. The first auto-renew attempt is tried 15 days before the domain expires. A second attempt is made five days before expiration if the first attempt fails. You must update your credit card info to complete payment if the second attempt doesn’t work.

How long is a domain name registered?

Domains are usually registered for a year, but some can be registered for up to 10 years. Some have designated time frames for registration, depending on the domain.

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